You can't manage it, if you don't measure it! NOT!

This maxim is simply not true!! Company cultures like Apple's are clear examples to the contrary. Steve Jobs is one of the premier practitioners of Management By Walking Around (MBWA); no metrics for him, nosireee....

Manage IT before it manages you....

The question is not "Why can't we manage IT?" it's "Why DON'T we?!?"

IT Worker's Ode to Change

We're told to accept Change, embrace Change, 'cause Change is accelerating, but....
• Our systems were not designed for (rather, we or the people that came before us did not anticipate) the Changes that we now need to make.
• Our processes are actually designed to prevent Change in order to achieve availability (which must NOT Change).
• Our people are disconnected from the (business and other) drivers of Change (we cannot predict what Changes will come next).
• The tools we are asked to use to do our work keep Changing.
• We don't even know who to inform about the latest Changes because our management Chain keeps Changing.

To paraphrase Reinhold Niebuhr:
God grant me the serenity to accept the Changes I cannot Change, the courage to Change the Changes I can Change and the wisdom to know the difference....

Oxymoron of the Day: Predictable Change

Copyright John Sovereign, 2006